Back to Resources

CASE STUDY

RTM is Great, Data-Driven Care Extensions are Even Better

Case study | May 1, 2025

Overview

Beyond RTM billing, the deeper value of monitoring data may lie in proactive screening and care extension decisions. A deployment-based examination.

Remote Therapeutic Monitoring is often evaluated narrowly as a billing opportunity. This case study argues — through the experience of a skilled nursing therapy provider — that the larger value may lie in what the data enables: proactive screening and evidence-supported care extension decisions.

The provider initially adopted Sentinel for RTM revenue. But their therapists quickly found a second use: reviewing mobility trends across their caseload to identify patients whose measured function was declining before anyone had flagged them clinically — residents drifting toward higher fall risk or functional dependence between formal assessments.

In their deployment, this screening use case led to earlier therapy referrals and, where clinically appropriate, care extensions supported by objective deficit documentation. The provider reported that the revenue from appropriately documented extensions and earlier referrals exceeded their direct RTM billing — while their clinical leadership emphasized that every extension decision rested on therapist judgment, with data as supporting evidence.

As always, these observations reflect one organization's population, payer mix, and clinical culture. The transferable idea: monitoring data has a screening value across a population that can matter more than its per-patient billing value — when qualified teams have workflows to review and act on it.

Key Takeaways

  • Population-level trend review surfaced declining patients earlier
  • Extension decisions rested on clinical judgment, supported by data
  • Reported screening value exceeded direct RTM billing in this deployment
  • Requires review workflows; results reflect this organization

Read the Full Case Study

Complete the form to receive the care extensions case study.

By submitting this form, you agree to receive communications from Sentinel by Mahalo Health. You can unsubscribe at any time.