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CASE STUDY

How a Sentinel Customer Reduced Falls by 15%

Case study | March 3, 2024

Overview

In this deployment, a senior living operator reported a 15% reduction in falls, with the reduction correlating with high assessment utilization across their communities.

A multi-community senior living operator implemented Sentinel's fall-risk visibility platform across their portfolio, seeking to move from reactive fall response toward preventive intervention workflows.

The program paired regular smartphone-based mobility assessments with a defined escalation pathway: when a resident's measurements showed sustained decline, wellness staff reviewed the case, investigated causes — medication changes, footwear, emerging health issues — and involved clinical providers where warranted.

Over the measurement period, the operator reported a 15% reduction in falls compared to their prior baseline. Notably, the reduction correlated with utilization: communities that maintained high assessment consistency saw larger reductions than communities where the program was applied sporadically — suggesting the workflow, not merely the technology's presence, drove the observed results.

As with any operational case study, these results reflect this organization's population, baseline fall rates, and program discipline, and correlation does not establish causation. The utilization finding is the practical takeaway: fall prevention programs appear to deliver in proportion to how consistently they are actually used.

Key Takeaways

  • Reported 15% fall reduction versus prior baseline in this deployment
  • Reductions correlated with assessment utilization consistency
  • A defined escalation pathway turned data into action
  • Observed correlation reflects this deployment; not a guaranteed outcome

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